Got Questions? We've Got Answers

Most clients see measurable improvements in their Google Business Profile visibility within 30 days. More significant growth in local search rankings typically occurs within 60-90 days. We'll provide monthly reports showing your progress.

A website is helpful but not absolutely required. However, we strongly recommend having a mobile-responsive website as it significantly improves conversion rates. We offer website design services starting at $1,500 if you need one built or redesigned.

Absolutely! We work with solo stylists, salon owners with multiple locations, and everything in between. Whether you're building your personal brand or managing a multi-location business, we have solutions for you.

No! All of our packages are month-to-month. We believe in earning your business every single month, so there are no long-term contracts or cancellation fees. You can cancel anytime with just 30 days notice.

The audit is completely free with no obligation. We analyze your current Google Business Profile, local search presence, online reputation, and competitive landscape. You'll receive a detailed report highlighting what's working, what's missing, and specific opportunities for growth. Then we'll schedule a call to discuss how we can help.

Three things: First, we're founded and led by a former hairstylist who genuinely understands the beauty industry. Second, we specialize exclusively in beauty businesses—we're not a generic agency. Third, we're transparent about what we do and how it impacts your business. You'll get real results and real reporting.

Yes! You can change your package at any time. If you upgrade, we'll start the new services immediately. If you downgrade, we'll adjust your billing for the following month. There are no penalties or extra fees.

We offer a 90-day satisfaction guarantee. If you don't see measurable improvements in your online visibility and lead generation within 90 days, we'll work with you to adjust our strategy or provide a full refund.

You'll receive detailed monthly reports showing: Google Business Profile views and clicks, review generation, website traffic from local searches, appointment bookings attributed to our efforts, and other key metrics. You'll have complete transparency into what we're doing and how it's impacting your business.

All packages include email support and access to your dedicated account manager. Higher-tier packages include priority support, strategy calls, and direct access to our team. You're never just a number—we care about your success.

You can reach out to your dedicated account manager via email or phone. We typically respond within 24 business hours. Strategy call packages include regular check-ins to discuss your progress and adjust tactics as needed.

Yes! All reviews posted to your Google Business Profile, Facebook, Yelp, and other platforms are owned by you. They stay on your accounts whether you continue working with us or not. Once they're posted, they're permanent.

Yes. We can fully manage your Google Business Profile including updates, posts, responding to reviews, and optimization. Or if you prefer, we can train you to handle some tasks yourself. We'll set up access in a way that works best for you.

Yes, we offer social media content creation and posting as part of our higher-tier packages. This includes content calendar planning, copywriting, graphics creation, and scheduled posting. We can also set up access for you to review before posting if you prefer.

Our AI chatbots are trained to answer frequently asked questions about your business, collect information from potential clients, and schedule appointments 24/7. They integrate with your website and can be customized with your business information, pricing, and services.